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Product Advice

Product Advice
We hope you'll love using our products as much as we do here at Poppy KB! When using our products, the following general product advice should be observed.

For specific advice on using our organic pure essential oils, essential oil diffusers or our lovely range of 100% pure beeswax candles, please refer to the relevant sections below.

If you have any questions about our products, please do not hesitate to contact us - we'll be happy to help!

1. GENERAL PRODUCT ADVICE:

All Poppy KB products are for external use only. To keep products in optimal condition store away from direct sunlight and avoid extreme temperatures.

Our bath & body products are made with plant-based ingredients which, in rare cases may cause sensitivity to certain individuals. If sensitivity occurs, discontinue use immediately and seek medical advice if symptoms persist.

2. 100% PURE BEESWAX CANDLES:

Our 100% pure beeswax candles burn beautifully. As when using any type of candle, care and attention needs to be used:

  • Never leave a burning candle unattended.
  • Never place burning candles near curtains, other flammable objects, children or pets.
  • Place a candle in an upright position in a non-flammable holder. Make sure the candle is placed in an adequate way and cannot fall over.
  • Do not place candles in a draft and the wick should not be longer than 1 cm. Otherwise the candle will probably smoke, flicker or drip.
  • Do not place a candle close to a heat source or another candle.
  • Do not extinguish a candle with water. Use, preferably, a snuffer.
  • Do not place a burnt match or other materials in the candle. It may cause a second flame which results in the candle not burning the right way. 

    3. ESSENTIAL OIL DIFFUSERS:

    Poppy KB's high-quality essential oil diffusers provide a simple and effective way to benefit from essential oils’ therapeutic properties. Please do observe the following safety guidelines:

  • when using a diffuser, ensure that the unit is safely placed on a flat, unobstructed surface
  • keep diffusers out of the reach of children and pets
  • diffusers are delivered to customers with the manufacturer’s product User Guide. Please take a moment to read this before using your diffuser for the first time.

    Care and maintenance: Poppy KB's essential oil diffusers can be wiped clean with a slightly damp cloth. DO NOT immerse the diffuser in water.

    4. ESSENTIAL OIL SAFETY:

    The vast majority of essential oils are perfectly safe for home use, provided they are used correctly. Certain precautions must be followed by the user as they are powerful, highly concentrated plant extracts.

    Please note that the directions for bath usage that can be found on each Poppy KB essential oil product page are guidelines for adult usage.

    The following general safety guidelines should be observed when using essential oils:

  • essential oils are for external use only. Under no circumstances should they be taken internally
  • in the event of an adverse reaction to an essential oil, stop using it immediately and seek medical advice
  • essential oils should not be applied undiluted to the skin
  • keep essential oils out of the reach of children and pets
  • undiluted essential oils should be kept away from contact with the eyes, mouth and ears
  • do not remove the fixed dropper insert that you will find in each bottle of essential oil. The dropper is designed to reduce the risk of accidental ingestion of the oil, and to help prevent spillage
  • keep essential oils away from polished surfaces, plastics, naked flames, or sources of ignition. Essential oils can be flammable
  • if you have sensitive skin we recommend you do a patch test before applying diluted essential oils to a larger part of your skin
  • do not dispose of unused essential oils down the drain
  • some essential oils have specific contra-indications - always follow the individual precautions given by Poppy KB on individual product pages.

    Pregnancy:

    If you are pregnant, you must seek the advice of your doctor, aromatherapist or midwife before using essential oils.

    Babies & small children:

  • Essential oils must be kept out of the reach of babies and children.

  • Before using essential oils with babies and small children, we recommend you seek the advice of a qualified aromatherapist or doctor.

  • Essential oils should never be applied undiluted to the skin

    Medical Conditions:

    If you have high or low blood pressure, suffer with epilepsy, asthma, or any other medical conditions or allergies, you should consult with your doctor or a professional aromatherapist before using essential oils. Some essential oils are contra-indicated in certain medical conditions.

    Storage:

    Essential oils should be:

  • stored away from direct sunlight
  • kept out of extreme temperatures
  • stored upright, in dark tightly-closed bottles

    In case of accidents with essential oils:

    Our essential oils are all supplied with fixed dropper inserts in each bottle to prevent accidental spillage and reduce the risk of accidental ingestion of essential oils.

    Should any accidents occur, the following guidance should be followed:

  • if an essential oil is ingested in quantity, you must seek immediate medical assistance
  • if undiluted essential oil comes into contact with the skin, this can be removed by washing with mild detergent and plenty of cold water. If any allergic reaction occurs, seek medical assistance.
  • if an essential oil comes into contact with the eyes, splash with lots of cold water and seek urgent medical attention if any redness or irritation persists.

    Please contact us with any questions.
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